APRIL - JUNE 2021TELECOM TECH OUTLOOK5Voice Telecommunications Challenges and Lessons Learned during the COVID-19 PandemicCXO INSIGHTSEvolving data center network from cloud-ready to cloud-nativeConverting "Like" and "Comment" into Engagement Communication in the CompanyEvolve or DieBuild your own layer cakeParantap Lahiri,VP,Network and Datacenter Engineering at eBayKemala Hayati,VP Head of People Development and Culture Engagement,Indosat OoredooBen Wiechman,Director of IP Strategy and Engineering,ArvigJohn Walshaw,Director of Telecommunications,Kaman [NYSE: KAMN]1624272208IN FOCUSpg 10 -11The Evolution of Service Provider Customer ServiceTom White,Chief Technology Officer,Consolidated CommunicationsIN MY OPINIONFEATURED VENDOR - 2021 PG 28 - 29Fast Speeds and Low Latency But what has reliability slipped in telecom networksRohit Narayan,Global Director,Telecom,nVent20 < Page 4 | Page 6 >