TELECOM TECH OUTLOOK April - 20235CXO INSIGHTSCXO INSIGHTSIN MY OPINION08IN FOCUSPg 10 -11Pg 16 - 18Customer Service Is No Longer Just a Phone Call Away in the Digital AgeBuild your own layer cakeWhy you should be applying a zero-trust approach to defend your organisationChuck Koskovich,Chief Operations Officer,TELUS InternationalJohn Walshaw,Director of Telecommunications,KamanPhil Packman,CISO,Commercial Contracts, BT1822202526Evolve or DieHow the Converge of Digital Platforms is Redefining RisksBen Wiechman,Director of IP Strategy and Engineering,ArvigLay See Ong,Divisional Director­TMT Asia,Corporate Risk & Broking,Willis Towers WatsonNew Challenges for the New NormalRajiv Bawa,Chief Business Officer,Total Access Communication PLC. FEATURED VENDOR - 2023
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