TELECOM TECH OUTLOOK April - 20239embraced full or partial work-from-home policies for their employees during this pandemic situation. This has increased safety awareness in securely accessing data points and various cloud applications, such as video conferencing, collaboration, ERP, CRM, etc. in a reliable and performant manner.To address this need, dtac business has launched "SmartConnect" the first ever Network-as-a-Service in Thailand that allows remote employees to access their sensitive business applications securely and reliably from anywhere, anytime.I believe 5G will be a crucial enabler of more mobile technology and new solutions in the coming years and drive innovations across various business sectors.However, we need to remember that 5G is not a service, but rather an ecosystem comprised of devices, networks, platforms, and applications. 5G is becoming a key part of most Telco's strategy moving forward. However, based on the ecosystem development, spectrum situation and execution varies. dtac for example, has undertaken several initiatives to build the local 5G ecosystem by strategically deploying 5G sites on several industry verticals. Moreover, we are also developing an expert pool of 5G solution providers to enable various IoT and building industrial automation use-cases using our local footprint and global expertise from Telenor Group. It should be noted that many 5G use-cases can also be delivered over 4G in a more cost-efficient manner as the 5G device ecosystem has yet to reach economy of scale. Hence, a key priority from our side is to ensure a technology agnostic connectivity solution ­ whether it's 5G or not ­ that solves customer pain points while being cost-effective and future-proof. Customer FocusedAt dtac Business we are extremely focused on these three areas in everything we do.Firstly, always start with customer needs as a core of your business.Secondly, the recent digital disruptions have shown its consequences in almost all the business sectors. The faster we embrace new technology, the more we are able to solve our customer demands and needs. Every business now needs to rethink of the way to operate in the most efficient way with the help of technology available in the market.Lastly, develop an ecosystem of partners. The right partner can help you execute with more expertise, speed, and robustness in responding to the market, whether it is to develop a new product or service. Our mantra is to create new, simple and innovative solutions by leveraging partners with a very clear focus on customer needs. This is how we believe we can empower Thai companies to run their businesses without worries.
< Page 8 | Page 10 >