DECEMBER - JANUARY8TELECOM BUSINESS REVIEWIN MY OPINIONAUTOMATION IS A MUST HAVE FOR SERVICE PROVIDERSMEF CTO Pascal Menezes is a proven technology thought leader with decades of experience in internetworking, next-generation information systems, and communication architectures. At MEF Pascal is focused on SD-WAN, SASE, cloud scale architectures, real-time media networks, Software Defined Networks (SDN), Network Function Virtualization (NFV) and Lifecycle Service Orchestration (LSO). He is a former Principal from Microsoft Skype for Business Global Carrier Group (Teams) where he spent close to 10 years working on many real-time media and network technologies. Pascal has worked on five startups with multiple successes, has received numerous industry global thought leadership awards, presented extensively in numerous events worldwide, and has served on many technology advisory boards. Pascal holds 30+ patents and patents pending and has co-authored many standards in the IETF, MEF, and Broadband Forum (MPLS). As digital transformation accelerates, automated networks are more important than ever. Enterprise customers expect to order and turn up managed network connectivity, compute, security, and storage services through a single interface quickly and easily. To meet these expectations, service providers offer increasingly complex, high-value digital services often delivered through a similarly complex ecosystem of partners. It's no surprise then that automated interactions between partners to complete business functions like quoting, ordering, inventory, and trouble ticketing continue to be a critical area of importance for service providers. Automation through APIs simplifies interactions, improves customer experience and loyalty, and leads to outage reduction by eliminating human error misconfigurations. Services like connectivity, cloud storage, and cybersecurity, for example require suppliers working together to source what's not available within their own inventories in order to provide a complete solution to the subscriber. The result is a growing automated global supply chain of real-time interconnections between partner Pascal MenezesPascal Menezes, CTO, MEF ForumBy
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