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Grid Telecom has been recognized by Telecom Business Review Magazine as the exclusive recipient of “Dark Fiber Services of the Year in Europe - 2024,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the Telecom Business Review research and editorial team based on insights from an interview with Kostas Agathakis, Executive Chairman & General Manager.
Kostas Agathakis, Executive Chairman & General ManagerFounded in 2019, Grid Telecom, a wholly owned subsidiary of Greece’s Independent Power Transmission Operator (IPTO), has quickly consolidated its position as a leading neutral wholesale provider in the Greek telecommunications market. The company is creating a state-of-the-art, carrier-neutral, open-access connectivity hub by leveraging IPTO’s extensive optical fiber infrastructure and incorporating national and international fiber links. This hub serves the broader Balkan and Mediterranean regions, offering reliable and innovative dark fiber services.
Grid Telecom’s dark fiber network spans over 4,500 kilometers across Greece, with plans to expand to 6,000 kilometers through multimillion-euro investments. This expansion will solidify the company’s growing international presence in Europe and the Middle East, exemplifying its commitment to excellence and innovation in the global telecommunications landscape.
The robust Optical Ground Wire (OPGW) technology installed on IPTO’s high-voltage pylons is at the core of this network. Elevated at heights exceeding 20 meters, OPGW fiber cables are shielded from environmental risks like excavation, roadwork, or the installation of underground pipelines— common threats to traditional fiber networks. This unique positioning adds a significant layer of protection, ensuring uninterrupted service and operational reliability.
As Kostas Agathakis, executive chairman and general manager of Grid Telecom, explains, “The utilization of OPGW fiber cables on IPTO’s transmission towers offers a completely diverse routing option compared to existing terrestrial infrastructures in Greece.” This exceptional diversity enhances resilience, reduces latency, and guarantees continuous network availability, making Grid Telecom a preferred partner for high-performance connectivity.
Grid Telecom’s clientele includes several renowned telecom carriers, data centers, and large enterprises that rely on its premium fiber links to power their operations across multiple locations. However, a standout engagement among the company’s successful interactions is its exclusive role as the major carrier connecting the Greek mainland to Crete—an increasingly vital subsea cable hub. This connection is made possible through four geographically distinct subsea cable systems, offering customers scalable, high-performance solutions that meet even the most demanding data-intensive applications.
Beyond the Crete connection, Grid Telecom’s expansive network reaches major data centers in Athens, Thessaloniki, and the Greek mainland, providing its wholesale customers with enhanced connectivity and seamless real-time data transfer.
Collaborative, Customer-Centric Solutions for Success
Grid Telecom’s strong customer-focused ethos is supported by its highly experienced workforce that comprises experts with over two decades of experience in wholesale telecommunications. These experts prioritize understanding and handling each client’s unique needs by delivering tailored services and continuous support.
We are committed to incorporating energy-efficient practices and developing sustainable infrastructure to remain competitive in the evolving telecommunications landscape
Agathakis emphasizes the importance of this approach: “Our customer-centric philosophy has fostered strong relationships with clients who recognize our loyalty and readiness to assist them at any time.” This dedication to customer service has cultivated long-term partnerships with key players in the telecommunications industry, including Islalink, Telecom Egypt, Vodafone, EXA, and NOVA.
When Islalink sought to expand its IONIAN subsea cable system between Italy and Greece to strengthen connectivity in Athens and Thessaloniki, Grid Telecom supplied 1,000 kilometers of OPGW dark fiber routes. This strategic connection linked Preveza to Athens and extended further to Thessaloniki, providing a vital infrastructure backbone for the project.
The collaboration ensured that Islalink benefited from reliable, resilient connectivity while positioning both companies for future growth. Grid Telecom’s infrastructure delivered high-capacity bandwidth and diverse routing options, significantly reducing latency and enhancing overall network performance. The partnership also culminated in a long-term agreement, highlighting Grid Telecom’s expertise in delivering customized solutions that meet the unique requirements of its partners.
Adapting to Industry Trends and Future Expansion
Grid Telecom is actively responding to evolving market trends, including the rise in bandwidth demand, the expansion of 5G networks, and the need for international connectivity. The company is significantly investing in its network infrastructure, in regions critical for deploying 5G technology and elsewhere. Grid Telecom’s OPGW fiber network is also being expanded to facilitate seamless cross-border connectivity, positioning the company as a strategic partner for enterprises and telecommunications providers looking to extend their network footprint globally.
In addition, the company is committed to meeting modern-day standards of sustainability. This is reflected in its operational practices, which focus on energy efficiency and minimizing environmental impact. By utilizing existing power transmission infrastructure, Grid Telecom reduces the need for extensive new installations, aligning with the industry’s emphasis on environmentally conscious solutions.
“We are committed to incorporating energy-efficient practices and developing sustainable infrastructure to remain competitive in the evolving telecommunications landscape,” Agathakis states, highlighting Grid Telecom’s vision for sustainable growth.
As Grid Telecom accelerates the expansion of its dark fiber services, it remains sharply focused on driving technological innovation and strategic growth. By investing in cutting-edge optical fiber technologies, broadening its international network links, and delivering scalable, adaptable solutions, the company is meeting the evolving demands of modern enterprises. Grid Telecom is also exploring new markets and embracing emerging technologies such as dense wavelength division multiplexing (DWDM) and software-defined networking (SDN), ensuring its service offerings remain at the forefront of industry advancements.
Its proactive approach enables Grid Telecom to stay ahead of telecommunications trends, delivering solutions that meet current needs and anticipate future demands. With its extensive infrastructure, commitment to customer service and relentless drive for innovation, Grid Telecom is poised to lead the dark fiber market. As it connects Greece and the surrounding regions to the world, the company continues to shape the future of regional telecommunications with resilient, high-performance connectivity solutions.
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Founded in 2019, Grid Telecom, a subsidiary of Greece’s Independent Power Transmission Operator (IPTO), has quickly become a prominent provider in the dark fiber services industry. The company leverages IPTO’s expansive nationwide optical fiber infrastructure, seamlessly integrating it with its own network to create a state-of-the-art, carrier-neutral, open-access connectivity hub, serving the Balkan and Mediterranean regions.
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