Thank you for Subscribing to Telecom Business Review Weekly Brief
Telecom Business Review | Thursday, December 29, 2022
Telcos provide the "backbone" technology that powers digital services like movie streaming and business email networks, making them tempting targets for cybercriminals.
FREMONT, CA: Communications service providers (CSPs) will only be partially immune to the volatility to affect several global markets over the coming years. Companies are trying to counteract this by increasing their focus on innovation and digital transformation. A few unique technologies and trends are being used increasingly in the telecommunications industry to improve service quality, networks, and businesses' reliability and the value offered to customers. Telcos provide the "backbone" technology that powers digital services like movie streaming and business email networks, making them tempting targets for cybercriminals.
Cybersecurity: Network operators must protect themselves from cyberattacks and volatile markets in 2023. Covering these bases takes different techniques and approaches, but both are crucial to making a firm robust and ready for the future. Hackers and criminals attempting to steal data to sell or compromise a business, corporate espionage, and employee ignorance of fundamental security procedures like password safety and phishing protection have traditionally been the top security risks. They are under intense pressure to ensure that IoT architecture, untrained consumers, and third-party partners do not open "back doors." Telecom operators will focus on these threats in 2023.
Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.
Cloud adoption: Telecom service providers continue to gain from transferring essential IT infrastructure to the cloud—public, private, and hybrid—rather than building new private data centers. In 2023, telecoms will use the cloud to offer services that can scale up when demand rises and down when external factors like cost-of-living or supply chain disruption hamper business. It also allows new services to get rapidly tested without incurring enormous infrastructure costs if they fail. As the battle to commercialize 5G services heats up, CSPs will differentiate themselves by how fast and efficiently they can get tools to customers. In the coming year, telcos will use cloud platforms to enable 5G and edge computing services.
Artificial intelligence: AI can change almost any business, including telecom. It streamlines customer service and predicts network traffic. Virtual assistants and chatbots allow telecom operators to provide technical support, troubleshooting, and network maintenance faster. AI systems adjust and reconfigure networks to send traffic where demand is most robust and scale back when the market drops. AI and ML may also detect fraudulent activities like unlawful access to networks or specific sections of networks or service theft via stolen passwords and user profiles. More fascinating and innovative AI use cases in telecom operators as AI technology advances and problems grow.
More in News