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Telecom Business Review | Wednesday, December 08, 2021
Pre-tests provide feedback on your network and give you the confidence to move from evaluation to execution. When pre-testing, pay attention to the MOS, or mean opinion score. This score assesses the effectiveness of human speech as it is produced
Fremont, CA: It can be difficult to move from existing systems to UCaaS (Unified Communications as a Service). Consider what a functional Unified Communications platform entails: it must seamlessly connect multiple endpoints. There are dozens of moving parts in the cloud migration process, and one wrong move can be costly.
Today, we see more and more examples of how technology has improved communication on all fronts. Some of which are free, such as video chat platforms that rank among the best free conference call services, as well as businesses have taken notice, with 56 percent of companies planning to migrate to UCaaS for smoother user experiences in the coming years.
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Previously disparate information and services have been brought together by the Internet of Things (IOT). The phrase "internet of things" refers to the collective experience of bridging technology and information in order to create seamless workspaces and user experiences.
Pre-test MOS
Pre-tests provide feedback on your network and give you the confidence to move from evaluation to execution. When pre-testing, pay attention to the MOS, or mean opinion score. This score assesses the effectiveness of human speech as it is produced.
Subjects either communicate with each other or listen to pre-recorded messages while in a soundproof room, depending on the testing method. They then rate the clarity on a scale of one (lowest quality) to five (highest quality).
Businesses can gain a better understanding of potential jitter, latency, and packet loss by using this test. The MOS is critical to the successful implementation of unified communications and VoIP. This is due to the fact that it has become an industry standard and provides a rating that will inform any firm's next steps.
Involving End-Users
Including a diverse set of users early in the migration process can assist an organization in identifying pitfalls that it may not have been aware of otherwise. It follows the same logic as deploying a time series database. One wants to collect and analyze as much data as possible.
One should consult with users to ensure that the features they require are included in the new UCaaS platform. Do they need to share a desktop view or a breakout session platform during meetings? One should not make the mistake of assuming that what they require is automatically included in a cloud offering. Keeping end-users and businesses informed from the beginning makes it easier to detect any potential friction between the technology and the users.
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