Jason Rutherford, Senior Vice President and General Manager, Oracle Communications, Applications
Citizens today expect the same level of digital service and convenience from their revenue authority as they do from every major financial institution they interact with. By embracing digital technologies, tax authorities now have the opportunity to transform their business processes, including tax administration and revenue management, with data and automation, for simplifying compliance for both businesses and individuals. To keep pace with the evolving demands, revenue administration requires a platform that is adaptable, intelligent, real-time, and enriched with data to streamline and transform business processes and to prepare for the growing complexity and ever-increasing expectations.
As such, modern monetization is at the center of every digital transformation. When it comes to billing and revenue management, enterprises can provide compelling digital experiences and take advantage of emerging 5G-enabled business models through powerful, flexible, real-time monetization capabilities to capture business value. “I believe that 5G will enable many new revenue models and new products and services. Service providers have traditionally enjoyed longer-tail revenue curves with multiyear services. We’ll still see that in the 5G world, but increasingly we’ll see very short-tail opportunities like consuming a 5G service in a stadium for just a few hours,” says Jason Rutherford, Senior Vice President and General Manager, Oracle Communications, Applications.
Oracle Communications Billing and Revenue Management (BRM) is a proven, modern, reliable monetization solution that is integral to the digital commerce operations of leading telecommunications and enterprise customers. BRM delivers converged, real-time charging as a key component of an end-to-end revenue management solution for supporting the critical business processes of generation, capture, collection, and analysis of revenue. BRM is future-ready and supports any service, industry, and partner-enabled business model for media, communications, cloud, and digital goods and services markets. It combines the industry’s most comprehensive functional footprint with superior real-time architecture and is available with both on-premise and cloud-native deployment models. The BRM cloud-native deployment option adheres to DevOps practices, which significantly reduces costs and accelerates innovation. Business users can rapidly design simple or complex promotions and offers with TM Forum-certified, intuitive pricing design tools. In a nutshell, the solution is packed with the flexibility and breadth of capabilities to monetize any business model at scale using the agility and efficiency of cloud infrastructure with a DevOps aligned, multiservice architecture.
Cloud-Native Deployment Option for BRM
Oracle’s flagship business support systems (BSS) product, BRM uses microservices and Kubernetes-orchestrated containers. Although cloud-native BSS solutions are becoming a core component of the telecoms industry, CSPs need to align with the agile principles to maximize the benefits of cloud-native software.
The cloud-native deployment option for BRM was introduced two years after the launch of Oracle Monetization Cloud (OMC), the vendor’s SaaS-delivered BSS product. While the two products have a similar development roadmap, cloud-native BRM equips CSPs with more flexibility in how the product is delivered. OMC is only available via Oracle’s public cloud, but BRM can be deployed in several environments, such as on-premise, as a managed service, and in Oracle or a third-party’s public cloud.
Service providers have traditionally enjoyed longer-tail revenue curves with multiyear services. We’ll still see that in the 5G world, but increasingly we’ll see very short-tail opportunities like consuming a 5G service in a stadium for just a few hours
Oracle’s delivery of microservices for BRM is in line with larger trends in the telecoms industry. Over the last couple of years, several software vendors have released a cloud-native version of their BSS offering in an effort to address CSP needs for architectural flexibility and optimal scalability. Microservices is also rising in importance for CSPs that are looking to upgrade legacy IT systems. Ovum’s recent ICT Enterprise Insights survey revealed that migrating IT systems to a microservices architecture is an important business challenge for 73 percent of CSPs over the next 18 months.
Accelerate the Digital Leap with Oracle’s BRM
BRM allows for online charging agnostic to any service, network, device, geography, and payment method with real-time threshold notifications. BRM also supports complex account hierarchies and charging relationships for any B2C, B2B and B2B2C models. Sophisticated partner management enables service providers to settle the revenue with partners for various business models, including wholesale, resale, and revenue sharing, to create value through consumption-based models for connected things and network slicing. Built using patented real-time billing technology, BRM enables service providers to invoice and bill customers with precision, collect payments, manage accounts receivable (A/R), and collect general ledger (G/L) data.
BRM can be used to configure a full spectrum of pricing and subscription capabilities with granular rules and to create unlimited plans, discounts, pricing offers, and promotions in minutes rather than hours or days. Moreover, BRM is architected for extreme real-time performance and high availability to meet the most demanding service provider needs. It can scale seamlessly to handle billions of transactions each day.
Monetizing Vodafone’s IoT services with BRM
Ranked as a leader in managed IoT connectivity services, Vodafone Business supports more than 120 million connections across five continents, powering smart meters and energy grids, smart agriculture, connected cars, COVID-19 vaccine tracking, and more. In a bid to help its customers capture payments from these offerings, Vodafone Business has chosen Oracle Communications Billing and Revenue Management (BRM). Running on Oracle Cloud Infrastructure (OCI), the BRM solution empowers Vodafone Business with proven monetization and charging capabilities, supporting a broad range of IoT-driven services and business models.
With the help of Oracle’s cloud-native BRM, Vodafone Business can now monetize a wide variety of IoT offerings for wholesalers, enterprises, and partners. For instance, sensors in connected vehicles can enable services like GPS map updates or infotainment, which can be charged on a subscription or consumption basis. The solution is running on the high-performance OCI Container Engine for Kubernetes and is automated with OCI Resource Manager and Terraform across many different Oracle Cloud Regions. As such, Vodafone will be able to scale as per its customer needs and further increase IT agility.
Technology companies such as Vodafone Business are no longer merely connecting IoT devices; they are offering complete solutions for customers to help them future-proof their business. Oracle Billing and Revenue Management will provide the flexible revenue platform to support Vodafone Business as they grow and evolve their services to support everything from connected autonomous cars to in-home healthcare.
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