Takson Technology Limited
Calling for Change with a Green Approach to Telecommunication

Sidney Lam, President

In a world of constant upgrades, it’s easy to feel pressured to invest in new equipment. But is that really the smartest move? Instead of costly replacements that demand extensive reconfiguration and retraining, why not maximize the value of what you already own? Restoring and optimizing existing systems allows businesses to run without the disruption of adopting entirely new setups. That’s exactly the philosophy driving Takson Technology Limited. Specializing in repairing, refurbishing, and reselling business telecommunication equipment, the company combines quality craftsmanship with a commitment to renewal, extending the lifespan of devices and providing exceptional value.

“Our ability to make old phones look and work like new is proof that quality craftsmanship never goes out of style,” says Sidney Lam, president of Takson.

Building a Legacy of Renewal and Quality

Founded in Ontario, Canada, in 1995, Takson began as a modest supplier trading used PABX systems, key systems, and business telephones. Initially, Takson’s refurbishment process involved thorough cleaning and minor touch-ups before resale. In 2001, the company took a leap forward by introducing a repainting process to make phone housings look ‘like new.’

But they didn’t stop there. A few years later, Takson restructured its operations by manufacturing replacement phone housings in-house. This innovation elevated product quality and sped up the refurbishing process, giving used phones a second life. To support this growth, Takson built a strong supply chain for production, assembly, and testing. Today, the company stands as a leading supplier of renewed business phones in Canada and one of North America’s top producers of phone housings.

Products That Speak Volumes

With nearly three decades of innovation and excellence, Takson continues to shape the business phone market, proving that great things come from small beginnings. The company provides renewed business telephones fitted with new housings and accessories to meet the specific needs of its clients. From icon-only versions for French-speaking users to replacement peripherals for popular Avaya, Nortel, Toshiba, and Mitel models, Takson ensures flexibility and compatibility. The in-house production of new plastic housings also caters to wholesale buyers, cementing the company’s reputation as a trusted supplier of phone parts.
Takson serves a wide range of clients, including government institutions, healthcare providers, large corporations, and small businesses. With physical phones still playing a crucial role in many organizations, Takson supports a broad range of users. Telecom consultants, installation technicians, and online distributors also turn to the company for reliable solutions to maintain and extend the life of discontinued phone models.

What truly sets Takson apart is its attention to detail. Senior technicians, with over 30 years of experience, rigorously test every pre-owned phone before and after refurbishment. Minor repairs are handled swiftly, and each phone is fitted with a brand-new outer housing, giving it the appearance and functionality of a brand-new device. This process offers clients a high-quality, cost-effective alternative to buying brand-new equipment.

With an on-site warehouse and daily shipping during business hours, in-stock items can be shipped out the same day—a convenience highly valued by local and international clients alike. Local customers can also enjoy same-day order pickups, while non-local partners benefit from an easy system: they ship truckloads of used phones for refurbishment, and Takson sends them back, fully renewed and ready to use.

A Partnership Built on Trust and Renewal

Takson’s dedication to its clients has fostered loyal partnerships. A prime example is a local telecom equipment dealer who relies on Takson to renew batches of phones. As part of this service, Takson conducts phone testing, charging only for devices that pass and excluding any non-functional units at no additional cost. Renewed phones are replaced with new housings, repackaged with accessories, and delivered with a quick turnaround thanks to Takson’s streamlined processes. Takson also maintains an inventory of refurbished phones to address any shortfall in the client’s supply, ensuring urgent demands are met without delay. The streamlined service saves the dealer time and money while keeping their operations running smoothly—a win-win situation that highlights Takson’s value.

Saving Green While Being Green

“Renewing phones isn’t just good for the wallet—it’s good for the planet,” says Melody Lam, executive officer of Takson. At half the cost of new models, Takson’s refurbished phones deliver the same performance while significantly reducing electronic waste. Circuit boards, a key component of business phones, are classified as e-waste and notoriously difficult to recycle. By refurbishing and reintroducing phones into the market, the company is helping divert mountains of waste from landfills. It has even built PVC recycling into its manufacturing process, proving that sustainability is woven into the fabric of its operations.

A Digital Leap into the Future

As the world moves online, so does Takson. The company’s strategic expansion into e-commerce will soon make its products and services more accessible than ever. A revamped website, taksontech.ca, will be the hub of this new initiative, complemented by partnerships with distributors and platforms like Amazon, ensuring renewed telecommunication equipment reaches a broader audience.

Takson’s journey reminds us that innovation isn’t always about creating something new—it’s about refining what exists and making it better. As the company moves forward, its commitment to renewal remains steadfast, proving that second chances can be just as powerful as first impressions.